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User privacy and data protection are human rights. We have a duty of care to the people within our data. Data is a liability, it should only be collected and processed when absolutely necessary. We loathe spam as much as you do! We will never sell, rent or otherwise distribute or make public your personal information.

2.0 Relevant legislation

This website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)
This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.

3.0 Personal information that this website collects and why we collect it

This website collects and uses personal information for the following reasons:
4.0 Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use GA web pages and to see their journey through the website. Although GA record data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also record your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 7.0 below). We makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA. Disabling cookies on your internet browser will stop us from tracking any part of your visit to pages within this website. In addition to Google Analytics, this website may collect information (already held in the public domain) attributed to the IP address of the computer or device that is being used to access it. The information is supplied to us from Whoisvisiting.com. Whoisvisiting.com is a service offered by Whoisdata Limited. The Whoisvisiting system does not use your IP address to identify you, the individual, in any way. No cookies are used by the Whoisvisiting system.

5.0 Contact by Email

Should you choose to contact us using the contact form on our Contact us page, this information is processed and forwarded by a third party application called FoxyForm (http://foxyform.com/privacy.php) and information is simply processed and forwarded and not stored by them in any way. When using our email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 8.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our own SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. However, not all mail servers are secured in such a way. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.

6.0 How we store your personal information

Any contact details and email content submitted on our website are then stored on our internally secured Microsoft Outlook email system for customer administration only, and are not shared with anyone without explicit permission.

7.0 About this website’s server

This website is hosted by iPage Hosting, 10 Corporate Dr., Suite 300, Burlington, MA 01803, USA.
Some of the data centre’s more notable security features are as follows:
3m rota-spike security fence and perimeter anti ram barriers
Blast proof anti-intruder shielded external windows and doors
Proximity access locks on all external and internal doors
Interlocked man-trap doors with biometric iris scanners to gain access into data floors
Server cabinets have locked doors (no open racks)
Perimeter and internal IP CCTV system monitored 24×7
24×7 on-site security guards with static and mobile patrols
All on-site personnel are security vetted to BS7858 standard
Only authorised security cleared staff are allowed into the facility
All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

8.0 Our third party data processors

We use third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All of these third parties are based in either the UK or the USA and are EU-U.S Privacy Shield compliant. Google (Privacy policy)
FoxyForm (Privacy policy)

9.0 Data Breaches

We will report any unlawful data breach of this website or our email system, and any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

10.0 Data Controller

The data controller of this website is: Mr. Jonathan Bowden.
Whose registered office is:
MK-Bathrooms.com
30 Lagonda Close
Newport Pagnell
MK16 9BN. A sole trading company registered in England.
And whose operating office is:
MK-Bathrooms.net
30 Lagonda Close
Newport Pagnell
MK16 9BN.

11.0 Data Protection Officer

Mr. Jonathan Bowden
MK-Bathrooms.com
30 Lagonda Close
Newport Pagnell
MK16 9BN.
Telephone: 01908 941667 / 07540 555001 Email: jonnyb@mk-bathrooms.com

12.0 Correspondence data

We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content associated with the communication.. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our business and communications with users.

13.0 Withdrawal of consent

Where you have provided your specific consent to the use of personal data, you may withdraw that consent at any time, or obtain a copy in electronic form (on request) of all personal information held by us by contacting:
MK-Bathrooms.com
30 Lagonda Close
Newport Pagnell
MK16 9BN.
Telephone: 01908 941667 / 07540 555001 Email: info@mk-bathrooms.com

14.0 Changes to our privacy policy

As mentioned above, this privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our customers or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

14.1 Change log 10/05/2018 – version 1.0
GDPR Privacy policy instigated.